JackpotCity Casino Ontario review 2025
Our verdict on Jackpot City Ontario
Having spent plenty of time getting to grips with everything JackpotCity Ontario has got to offer, it’s easy to see why it’s consistently highly rated.
Here’s our pick of its highlights and what you need to know:
Range of over 950 games (including 830 slots) is well curated, and the progressive jackpots are among the best around
Selection of table and live-dealer games is good, with all your favourites available in classic formats or with new twists to keep things fresh
The JackpotCity Ontario mobile app comes in handy. The site is well-designed and easy to navigate too, so the desktop gaming experience is excellent
Fewer payment options than you might expect (there are eight, compared to the industry average of 12). Disappointingly, cryptocurrencies aren’t accepted at all.
Learn more about this top-rated casino in our unbiased JackpotCity Casino ON review.
Pros and cons
Pros
Huge variety of online slots
Massive progressive jackpots
Speedy, reliable payouts
User-friendly layout and design
Fast and professional customer support
Cons
Few software providers
No phone support
Key information
| 🏢 Established | 1998 |
| 💰 Deposit bonus | $1,800 + 300 free chances to win $1,000,000 |
| 💻 Software | Microgaming, Pragmatic Play, Crazy Tooth Studio, Foxium, Just For The Win + 8 Providers |
| 🎲 Number of games | 950+ |
| 📈 Win rate | 98.21% |
| ⚡ Payout speed | 1-3 days |
About JackpotCity Ontario
JackpotCity has been a fixture of Ontario’s online gaming market since June 2022, when its licence was approved by iGaming Ontario (iGO).
Founded back in 1998, it now has 3.5 million active players and is one of the world’s most popular casino operators. That’s testament to its well-presented, cleanly designed site and the slick, trustworthy gaming experience it offers.
The Ontario site is owned by Super Group, Cadtree Limited, which manages three other big brands – Spin Casino, Ruby Fortune, and Royal Vegas.
Screenshots
Contact information and customer support
JackpotCity Ontario customer support is reachable via live chat and email. But at the time of writing, there’s no telephone helpline.
With an average score of 4.2 stars on TrustPilot, customers generally report a good experience when using the site.
Payment methods
Software providers
Licenses
Games available
Rating breakdown
JackpotCity Ontario gameplay
In keeping with its name, JackpotCity’s major selling point is the good range of big-prize, progressive slots available, which sit alongside high-RTP titles like Masters of Olympus and Big Bass Splash.
The selection of slots on offer isn’t huge. But what’s there is really good.
That’s not surprising given that most come from the long-established, trustworthy Games Global stable (formerly Microgaming). Other games providers featured on the site include the similarly long-established Pragmatic Play and OnAir Live.
There’s a decent collection of table games, including player favourites, such as Classic Blackjack and American Roulette. Likewise, the JackpotCity casino poker tab is home to popular titles like Texas Hold’em and All Aces Poker.
Most games are available to play for free and real money, but you will need to register an account to access the demo mode.
As is now standard for online operators, JackpotCity’s live casino simulates the experience of playing in a real casino, thanks to HD video streams and real human dealers.
Expect to find the likes of Speed Roulette, Monopoly Live, Live Baccarat and even Live Sports Roulette, with live commentary on matches. All of which require a minimum $10 deposit to play.
Best games to play at JackpotCity Ontario
Software providers for JackpotCity Ontario
While some casinos feature games from a huge number of software companies, Jackpot Casinos come mostly from just three. These are Games Global for most of the slots, and On Air Live and Pragmatic Play for live-dealer games.
That means there are fewer games to choose from. But the fact that those developers are behind some of Canada’s most popular and best slots means that there are plenty of good quality titles to keep you occupied.
JackpotCity Ontario mobile gambling & apps
You can download the JackpotCity casino app for your Android and iOS smartphone or play at the casino online from any preferred mobile browser.
The HTML technology it employs allows the casino to adapt to any device, which is excellent news for those who want to gamble on the go. Compared to the desktop browser experience, we found games performed smoother on mobile during our JackpotCity Ontario review.
You can also set custom JackpotCity casino mobile features, such as in-app notifications and touch or face recognition. The orientation will switch to landscape too when played on mobile phones.
Usability
JackpotCity Casino Ontario has a modern, sleek design. Registering an account is also easy. Simply click the sign-up button and verify your account by submitting a copy of your photo ID and a utility bill. Then, the site will direct you to the ‘Deposit’ section so you can begin playing for real money.
We found most titles loaded quickly during our JackpotCity Casino ON review. There are also well-marked sections that make exploring the game lobby simple and intuitive. Alternatively, you can use the search feature to find your chosen titles.
JackpotCity Ontario also has a responsible gambling policy with helpful gambling guides and tools for players. Here, you can regulate your gaming behaviour by setting self-exclusion and deposit limits.
Deposits & withdrawals at JackpotCity Ontario
JackpotCity Ontario accepts deposits through Interac, credit/debit cards, Paysafecard, MuchBetter, Instadebit, eCheck, Apple Pay, and Flexepin.
Your options for withdrawal are a bit less extensive, but still take in Visa, MasterCard, Interac and InstaDebit.
The real omission, whether you’re talking about JackpotCity Ontario withdrawals or deposits, is cryptocurrencies. These aren’t accepted at all by the casino.
It’s also vital to note that the daily withdrawal limit is $10,000, with a minimum withdrawal of $20.
Generally, Jackpot City aims to process withdrawals within one working day. But this can take up to three days, depending on your banking method.
Safety & security at JackpotCity Ontario
JackpotCity Casino has a licence from iGaming Ontario, a subsidiary of the Alcohol and Gaming Commission Ontario (AGCO). The iGO is a legitimate licensing firm which works in collaboration with the AGCO to provide safe online gambling in Ontario.
One of the best independent gaming regulators, eCOGRA, also oversees JackpotCity. The eCOGRA accreditation demonstrates that the casino provides fair gaming chances to its players, employing measures such as Random Number Generators (RNGs) to ensure game outcomes are random.
The site uses 128-bit SSL encryption to prevent unauthorized parties from accessing any information you have supplied to the site. We do not recommend Canadian online casinos that do not meet our strict standards and use various criteria to determine how we rate online casinos.
Conclusion
JackpotCity has long been one of Canada’s most reputable casino sites. While the games collection is smaller than other Ontario casinos, JackpotCity has carefully curated the current portfolio to offer the most entertaining and best slots in Ontario, making it an excellent choice for players that value game quality.
Combine high-quality gaming with a dedicated mobile app, and a wide variety of casino payment methods and JackpotCity Ontario is a solid choice for beginners and high-rollers alike.
Jonathan is an experienced copywriter and editor, with a CV that takes in household-name UK comparison brands, uSwitch and MoneySuperMarket. He’s also written for The Guardian, The Daily Mail, The Express and Metro newspapers, and the lifestyle magazines Mixmag, and Dazed and Confused.
JackpotCity Ontario FAQs
Yes. JackpotCity Casino Ontario is licensed by the Ontario Gaming Commission. This body ensures that all JackpotCity's practices are entirely lawful and fair. Additionally, it employs industry-standard encryption methods to safeguard your data.
That's subjective to some extent. But when it comes to slots, we heartily recommend Ontario-exclusive title, Gold Factory Jackpots Maple Moolah. If you like progressive, high-volatility slots of the sort that JackpotCity is known for, you'll find a lot to like about it.
If you prefer more strategic gameplay, the multiple variations of blackjack available at JackpotCity (including Classic Blackjack, Premier Blackjack with Lucky Lucky and Atlantic City Blackjack) are well worth your time, too. As are JackpotCity’s selection of live-dealer versions of roulette, video poker and baccarat.
The timeframes for cashing out at JackpotCity depend on your chosen banking method. But, as a rule of thumb, it typically takes 1-3 days to withdraw your money. We suggest using an e-wallet for fast withdrawals.
Yes, most slot games at JackpotCity Ontario award you with in-game free spins when you trigger bonus symbols or features. You can get free spins on popular titles like Immortal Romance, Thunderstruck II, 9 Masks of Fire and many more. You can also win bonus spins in slot tournaments, which allow you to interact and play with other online players in a competitive environment.
Yes. JackpotCity Casino Ontario has a mobile app that you can download on your smartphone. It is available for iOS and Android phone users. The app's cross-device compatibility makes it easy for users to log in and play from their connected devices.
Ontario regulations stipulate that casinos are not allowed to advertise promotional offers and bonuses. You must give your consent when signing up and opt-in to receive promotional content if you want to receive information on bonuses.
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